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Latest benchmarking
Communications Benchmarks 2025 report – getting social
The Communications Benchmarks 2025 report reveals significant growth in the use of social media since the 2024 benchmarks. This year, over four-fifths of respondents indicated that they use LinkedIn (89.7%), Facebook (87.2%) and YouTube (84.6%). This is up from respective shares of 52%, 58% and just 10% for YouTube in 2024. X (formerly Twitter) was pushed from third to fourth place in the rankings.
Benchmarking AI in central banks – a question of creative destruction
Central banks are taking cautious steps towards adopting AI but have not prioritised research into its effects
Central banks’ social media share ticks up
Social-traditional media split for communications roughly the same across different regions
Benchmarking
Website upgrades are comms teams’ top priorities for next year
Commitments differ somewhat by departmental structure
Local languages widely used in central bank communications
African central banks use more English in communications than counterparts in other regions
Inter-bank working groups
Facilitating connections between central bankers across the globe to promote the exchange of expertise and support collaboration.
Upcoming meetings include: Cyber risk management, social media in communications and upgrading forecast models.
Model banks
Monetary Policy Benchmarks 2025 – model banks analysis
Reserve Benchmarks 2025 – model banks analysis
Financial Stability Benchmarks 2025 – model banks analysis
Supervision Benchmarks 2025 – model banks analysis
Payments Benchmarks 2025 – model banks analysis
Strategic Planning Benchmarks 2025 – model banks analysis
Governance Benchmarks 2025 – model banks analysis
Fintech Benchmarks 2025 – model banks analysis
Risk Management Benchmarks 2025 – model banks analysis
Economics Benchmarks 2024 – model banks analysis
Currency Benchmarks 2024 – model banks analysis
Reserve Benchmarks 2024 – model banks analysis
Charts
Changing balance sheet composition
One in three benchmark respondents changed the composition of their balance sheet for monetary policy purposes in the past year. The most common reason, mentioned by about half of these banks, was normalisation after crisis. However, several made adjustments due to foreign exchange intervention needs and some for other reasons, including because of gold purchases and remittances to the Treasury.
Reports
Communications Benchmarks 2025 report – getting social
Benchmarking AI in central banks – a question of creative destruction
Monetary Policy Benchmarks 2025 report – risk-based policy
Reserve Benchmarks 2025 report – tariff realignment?
Financial Stability Benchmarks 2025 report – the threat from tariffs
Supervision Benchmarks 2025 report – digital oversight
Payments Benchmarks 2025 report – cross-border connections
Strategic Planning Benchmarks 2025 report – charting a path
Governance Benchmarks 2025 report – independence amid turbulence
Fintech Benchmarks 2025 report – supervising security
Risk Management Benchmarks 2025 report – mind the techno-political gap
Journalists and politicians are main critics of central banks
Benchmark respondents comment on their efforts to engage constructively with stakeholders
Comms teams see dis/misinformation on social media as key risk
Criticism from government ranks as smallest risk
Larger comms teams involved earlier in policy decisions
Most departments become involved in duty after decisions are taken
Hybrid teams widely employ social media for two-way communications
Most respondents use strategies to address crises and disinformation