Malaysian deputy tells companies to provide ‘more than just a payment solution’
Muhammad bin Ibrahim stresses importance of financial institutions providing “value-added services”
Now that financial institutions in Malaysia can "leverage on the entire banking infrastructure", they should "strive to provide value-added services" to their customers, a central bank deputy governor said today (April 4).
Muhammad bin Ibrahim, of Bank Negara Malaysia, said this was necessary for them to remain competitive. "Ultimately, customers would need more than just a payment solution," he said.
"In this regard, the ability to offer holistic, end-to-end financial solutions that meet the
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