FCA urges UK banks to postpone branch closures
Closures during pandemic could have “significant consequences” for consumers, FCA warns
The UK’s Financial Conduct Authority is urging banks to postpone branch closures during the current Covid-19 lockdown to protect customers’ access to retail banking.
In a statement published January 29, the FCA said it was concerned that branch closures could have “significant consequences” for customers.
“Some customers may need to access in-branch services to help them prepare for closures but may be unable to do so,” the FCA said. Some customers may also need assistance accessing online
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