Technology empowering bank customers, says Israeli supervisor
Further integration of tech into banks has given more power to customers
Customers now have a greater amount of power over banks thanks to the increased use of technology by the financial markets, the supervisor of banks at the Bank of Israel said, on December 6.
Speaking at the Israel Business Conference, Hedva Ber argued in today's economic climate, "information belongs to the customer" as technology has increased the accessibility customers now have to financial services.
"If the customer decides to transfer [information] to another financial entity in order to
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