Reddy on banks and service to the common person

In the speech 'Banks and service to the common person' given on 1 July Y V Reddy of the Reserve Bank of India said the Reserve Bank has taken several regulatory initiatives including issuance of guidelines to banks on various customer-related issues.

"Such as matters relating to opening & maintenance of the deposit accounts and other banking services including credit cards. The banks are required to form Board-level committees to focus on customer service and to constitute a Standing Committee of

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