Global Voice Group

Founded in 1998, GVG is a leading Regtech company in Africa. Long before the term “Regtech” was even coined, Global Voice Group was already offering technological solutions to support governments and regulatory authorities in their compliance management.

Since its inception, Global Voice Group has established long-standing relationships with its clients, through the provision of transaction monitoring solutions designed to collect and analyze big data from critical economic sectors, such as telecommunications and finance, and turn it into actionable information.

GVG’s original focus on the telecommunications sector, more specifically on voice call monitoring, led to the development of one of its core solutions, Visio Telcom, a tool that enables regulators to effectively address various types of telecommunications-related fraud through automated detection and location technologies. The system has the capability to monitor traffic of different protocol types, all in real time.

But GVG has been able to grow in parallel with market demand and thus expand its value offering by extending its solutions to other sectors such as financial services. In this field, GVG developed the M3 (Mobile Money Monitoring) solution in 2013, which earned the company the Data Management Partner for Regulatory Compliance Award from Central Banking. M3’s innovative technology addresses the urgent need for an effective mobile money measurement tool as a prerequisite for traceability, and therefore good governance, in the digital transaction ecosystem, by providing relevant actors, including central banks and financial intelligence units (FIUs), with reliable data intelligence and analytics.

M3 automatically detects suspicious Mobile Money transactions, based on business rules, and uses international criminal and financial databases to perform background checks, thus enhancing and streamlining anti-money laundering operations. The flexibility and adaptability of this system allows data to be collected from any type of Mobile Money platform (customizable applications based on customer needs). Over time, the initial platform has evolved to offer more sophisticated functionalities and enhanced capabilities, with the option of real-time and near real-time data collection.

GVG’s mission today is to assist governments and authorities in their digital transformation and in the effective promotion of a compliant and truly inclusive digital ecosystem, by enabling data-driven decision-making.