Central banks responding to the Communications Benchmarks 2024 consider media relations, social media and website updating as the functions most central to their operations.
Respondents graded various functionalities from 1 to 5. The function least central to communications is defined as 1, while 5 denotes the most central task.
Media relations received the topmost score with an average of 4.5. Social media (4.1) and updating the website (4.0) come ahead of graphic design (3.7).
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