Data
Traditional comms still a bigger focus than social media
Lower-middle income teams less likely to track external communications
Central banks report varied approaches to layering comms
Many institutions use video and infographics to make key reports more accessible
Email and social media still top two-way comms channels
Only teams from Asia-Pacific central banks report use of live website chat
Comms staff rarely hold PhD qualifications
Social media and writing skills remain leading areas for capacity building
Female staff make up over 60% of average comms team
Employees most likely to fall in age category of 40–49
Media relations, social media and website are top comms tasks
International communications, museum visits and speechwriting rank least
Press releases, conferences and website are top external channels
Email remains main tool for internal communications among central banks
One in five communications teams use AI for their work
Data suggests uses of AI are still at an initial stage among communications departments
Comms teams average less than 2% of central bank workforce
Majority of units operate centralised communications models
Central banks reveal top staffing constraints
Career progression limits, skills gaps and red tape identified as challenges
Most high income central banks lack formal recapitalisation agreements
Seven respondents report launching recapitalisation in past year
Central banks’ profit distribution widely agreed with governments
Few institutions have arrangements with other parties or private shareholders
Two-thirds of central banks report profit in last fiscal year
Few institutions seek recapitalisation and technological advancement for operational goals
Board non-execs more likely to be appointed by governments
Middle income central banks tend to have more government officials on board
Central bank independence usually safeguarded by law
But one in 10 respondents see their autonomy threatened
A new climate of change
Central banks are warming up to address climate risks just as US interest cools
Most central banks have policy independence
But some respondents provide details of pressure they have faced to change policy
MAS launches AML data-sharing platform
Banks can share data on suspicious activities by customers, Singapore’s central bank says
Middle income central banks lag on diversity and green policies
But code of ethics and whistleblower schemes remain common standards
BoE plans upgrades to data collection process
Overhaul includes work on validation, communications with firms and common data standards
Governors’ salaries tend to rise with country income
Low income developing countries less likely to disclose data