Governance Benchmarks 2024 – executive summary
Data sheds light on governance structures, staffing, policy independence and profits
The Governance Benchmarks 2024 report presents original data on the ways central banks ensure they can meet their mandates. The challenging and volatile global economic environment makes it vital that central banks have the best possible mechanisms to run their own affairs. Both to preserve their independence and to ensure that they are functioning as well as they can, central banks need robust and effective internal decision-making processes.
This report covers governance structures, including
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More on Benchmarking
External comms impact gauged by trust and comprehension
Absolute numbers of appearances, social media engagement and market indicators rank lowest
Facebook, LinkedIn, X are top social channels
Central banks see “interactions” as key metric for tracking social media
Comms teams becoming less involved in key policy decisions
Early involvement appears to raise effectiveness in monetary policy communication
Central banks report varied approaches to layering comms
Many institutions use video and infographics to make key reports more accessible
Communications Benchmarks 2024 Charts
Take a deep dive into the Communications Benchmarks charts, which have just been released for 2024.
Email and social media still top two-way comms channels
Only teams from Asia-Pacific central banks report use of live website chat
Comms staff rarely hold PhD qualifications
Social media and writing skills remain leading areas for capacity building
Female staff make up over 60% of average comms team
Employees most likely to fall in age category of 40–49
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