Monetary Policy
Most comms teams aim for social media boost in 2025
Top priorities for next year align with 2023 benchmark findings
Majority of central banks plan to revamp website in next two years
Institutions aim to improve visual design, information architecture and user experience on their sites
Traditional comms still a bigger focus than social media
Lower-middle income teams less likely to track external communications
Sweden cuts rates while Norway holds
Norges Bank warns slowing disinflation may mean maintaining rates for longer than it expected
External comms impact gauged by trust and comprehension
Absolute numbers of appearances, social media engagement and market indicators rank lowest
RBA keeps policy rate unchanged amid sticky inflation
Central bank raises inflation forecasts, as inflation declines more slowly than expected
Facebook, LinkedIn, X are top social channels
Central banks see “interactions” as key metric for tracking social media
Comms teams becoming less involved in key policy decisions
Early involvement appears to raise effectiveness in monetary policy communication
Central banks report varied approaches to layering comms
Many institutions use video and infographics to make key reports more accessible
BIS’s Zhang Tao on why Asian central banks favour a broader policy mix
The BIS’s Asia chief speaks with Christopher Jeffery and Jimmy Choi about supporting liquidity, financial stability and innovation in the Asia-Pacific region
Turkey official inflation surges to nearly 70%
Finance minister Şimşek says inflation will peak in May and then decline
Neutral interest rates at pre-pandemic levels, Bank of Canada finds
Nominal neutral interest rates in both countries sit between 2.25% and 3.25%
Email and social media still top two-way comms channels
Only teams from Asia-Pacific central banks report use of live website chat
Czech National Bank cuts rates by 50 basis points
Central European country follows in Hungary’s footsteps in easing
Comms staff rarely hold PhD qualifications
Social media and writing skills remain leading areas for capacity building
Female staff make up over 60% of average comms team
Employees most likely to fall in age category of 40–49
Fed holds rates as it struggles with inflation’s last mile
Experts disagree over risks of rising inflation and difficulty of Fed’s position
Media relations, social media and website are top comms tasks
International communications, museum visits and speechwriting rank least
Bank of Russia holds rates
Nabiullina hints at significant fiscal change and says “inflationary pressure” remains
Press releases, conferences and website are top external channels
Email remains main tool for internal communications among central banks
One in five communications teams use AI for their work
Data suggests uses of AI are still at an initial stage among communications departments