Europe
ECB warns against AI market concentration in financial services
Using the same AI providers may amplify risks and threaten financial stability
Most comms teams aim for social media boost in 2025
Top priorities for next year align with 2023 benchmark findings
Press releases outnumber officials’ public appearances
Statistical bulletins also rank as most published document annually
EU agrees to use Russian asset profits to support Ukraine
“This is not our decision, but a political one,” says Euroclear chief executive
Traditional comms still a bigger focus than social media
Lower-middle income teams less likely to track external communications
External comms impact gauged by trust and comprehension
Absolute numbers of appearances, social media engagement and market indicators rank lowest
Comms teams becoming less involved in key policy decisions
Early involvement appears to raise effectiveness in monetary policy communication
Email and social media still top two-way comms channels
Only teams from Asia-Pacific central banks report use of live website chat
Comms staff rarely hold PhD qualifications
Social media and writing skills remain leading areas for capacity building
Female staff make up over 60% of average comms team
Employees most likely to fall in age category of 40–49
Day-to-day payments too reliant on big tech – BdF deputy
Digital euro will not create a European ‘Big Brother’, Denis Beau says
ECB staff speak out against changes to internal survey
“Dignity at work” survey to be followed up later, central bank says
Media relations, social media and website are top comms tasks
International communications, museum visits and speechwriting rank least
Press releases, conferences and website are top external channels
Email remains main tool for internal communications among central banks
One in five communications teams use AI for their work
Data suggests uses of AI are still at an initial stage among communications departments
Comms teams average less than 2% of central bank workforce
Majority of units operate centralised communications models
Bosnian central bank joins World Bank reserves programme
Eurozone-adjacent economy looks for closer ties to the west
French president calls for expanded ECB mandate
“We cannot have a monetary policy solely focused on inflation,” Macron says
Dollar less popular for services trade than for goods – ECB paper
Large firms prefer sticking to the US currency, research finds
‘Do I die, or do I survive?’ Officials reflect on Basel III complexity
Ingves, Trichet and Villeroy de Galhau recall tough trade-offs at Basel Committee’s 50th anniversary
ECB June rate cut likely if there are ‘no surprises’ – de Guindos
No sign yet of an oil shock but geopolitical risks are relevant, ECB vice-president says